At Maxima Nutrition, we aim to provide our customers with 100% authentic, sealed, and high-quality supplements. Please read this Returns & Refunds Policy carefully before making any purchase. By placing an order with us, you agree to the terms outlined below.

1. No Returns on Opened or Used Products

For hygiene, safety, and authenticity reasons, we do not accept returns of any opened, used, or tampered products.

Once the seal is broken or the packaging is opened, no refunds or exchanges will be entertained.

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2. Eligible Returns (Unopened Products Only) ✅

A product may only be eligible for return if:

The product is unopened and in its original manufacturer-sealed packaging.

The return request is made within 3 days of delivery.

You provide the original invoice, packaging, and proof of purchase.

> Note: Return approval is subject to a thorough inspection of the product by our team.

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3. Damaged or Wrong Product Delivered

If you receive:

Damaged packaging

Wrong product

Short shipment

Please report the issue within 24 hours of delivery at info@maximanutrition.com with:

Your order ID

Clear unboxing photos/videos showing the issue

Once verified, we will:

Arrange for a replacement if available, OR

Issue a refund to your original payment method within 7–10 working days.

> Important: Without unboxing proof, refunds or replacements cannot be processed.

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4. Non-Refundable & Non-Returnable Items

Opened or used products

Products purchased on sale, discounts, or promotional bundles

Pre-workouts, fat burners, and stimulant-based supplements

Gift cards, vouchers, or store credits

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5. Refund Process

Once your return is approved, refunds will be processed via the same payment method used for purchase.

Processing Time: 7 to 10 working days

Shipping charges, COD fees, and service fees are non-refundable.

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6. Health & Safety Disclaimer ⚠

Some supplements may not be FDA-approved and are sold only for personal use.

Certain pre-workouts and fat burners may contain stimulants or substances that are restricted or illegal in some countries.

By purchasing and using these products, you accept full responsibility for ensuring compliance with your local laws and personal health conditions.

If you have heart problems, high blood pressure, diabetes, kidney issues, or cardiovascular conditions, consult your doctor before use.

Pregnant and nursing women are strictly advised not to consume pre-workouts or stimulant-based supplements.

Maxima Nutrition is not liable for:

Any adverse health reactions

Allergic responses

Legal consequences of using restricted products

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7. Order Cancellation

Orders can be canceled only if they haven’t been processed or shipped.

Once dispatched, cancellation requests will not be accepted.